What's new
“My Number” & Individual Number Cards
Apply for an Individual Number Card
Once you have received your “My Number” Notification Card, you can apply for an Individual Number Card if you wish to do so. The Individual Number Card is a plastic card which contains an IC chip, the bearer’s name, address, date of birth, gender, Individual Number, and has an ID photograph. The card can be used as an identification card as well as to receive a wide range of services including municipality services and electronic applications using an electronic certificate such as e-Tax, or obtaining copies of your resident register at a convenience store.
How to apply: Apply by post using the application form attached to the bottom of your Notification Card. Paste an ID photo to the form, stamp with your seal, and send in the enclosed envelope. Alternatively, apply electronically by accessing the website. In either case, it takes about 2 months from application to receive the postcard informing you to pick up the card from your local city hall office.
More Information about the Card: www.kojinbango-card.go.jp/en or call the Individual Number Card Call Center on 0570-064-738 (Mon-Fri 8:30am-10pm, weekends & holidays 9:30am-5:30pm). English OK.
Resident Record Copies Now Issued at Convenience Stores
Holders of an Individual Number Card (see left for how to get yours), are now able to get a copy of their Resident Record (juminhyo) or Personal Seal Registration (inkan toroku shomeisho) from convenience stores all over Japan.
Service Available: 6:30am-11pm, 7 days a week including holidays but excluding 29th Dec-3rd Jan.
Cost: 250 yen per copy (costs 300 yen at city hall)
Process: Swipe your Individual Number Card on the multi-function copy machine located at convenience stores, enter your PIN number, then enter the certificate type and number of copies required. There’s no need to fill out any application forms to receive your certificate.
Stores where this service is available:
All Seven Eleven, Lawson, Family Mart, Seicomart, Circle K Sunkus stores in Japan, as well as certain Save On stores.
